Frequently Asked Questions

Yes! You can collect your order from our showroom located at 2/10 Lapis Street Underwood QLD 4119

Orders can only be collected during opening hours. Trading hours are: Friday 12 - 5 pm, Saturday 10 am - 3 pm & Sunday 10 am - 3 pm

Yes! You can visit our showroom located at 2/10 Lapis Street Underwood QLD 4119

Our opening hours are: Friday 12 - 5 pm, Saturday 10 am - 3 pm & Sunday 10 am - 3 pm

Delivery is calculated based on mirror size and destination.

Delivery takes 3-15 days from your order date. We will contact you to let you know what day your mirror will arrive. Please look out your phone for confirmation massage.

Please note that all our mirror deliveries are classified as standard delivery, which means the driver is authorised to leave the item on your premises. For Local Deliveries BNE 120 km We will inform you of the delivery day in advance, but we are unable to provide an exact ETA due to various factors such as traffic, other deliveries, and driving regulations which prevent drivers from using their phones while on the road.

Our delivery service is strictly to the front of the property. Under no circumstances will drivers bring items inside the house, as doing so increases the risk of accidental damage to your property—something we want to avoid at all costs.

Upon delivery, it is the customer’s responsibility to inspect the item and report any issues on the same day of receipt. Unfortunately, we cannot accept damage claims made after this time.

Please note that all our mirror deliveries are classified as standard delivery, which means the driver is alone and due to heavy or large size package we required you to aid driver to safely deliver your beautiful Item.